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Warranty Policy

Warranty policy for custom battery pack

Warranty Policy

PBS Battery want you to be completely satisfied with your purchase. The following information will help facilitate your return of a warranty claim for a defective product

All batteries have a 12 months free replacement warranty. Warranty is described as, and limited to, defects in manufacturer’s materials and workmanship. Warranty coverage is not transferable (it applies to the original purchaser only).

Please note carefully

Warranty does not cover the following situations: broken, cracked or swollen cases and tops due to freezing, broken or cracked terminals or stripped threads, altering or tampering with manufacturers date codes or hot stamps, overcharging, neglect or abuse including wreckage, fire, explosion, improper installation, use in applications in which the product was not designed, severe discharge, product damage due to faulty electrical systems or a general and obvious failure to properly use and maintain the product. Any battery matching these descriptions will not be eligible for warranty and sent back at customer’s expense.

All return shipping costs are the sole responsibility of the customer. A copy of original purchase receipt must accompany any battery returned for warranty consideration.

When the battery has been received by PBS Battery and verified not to be a valid warranty, the customer will be notified of the rejected warranty via the email address. Any return shipping costs will be the sole responsibility of the customer.

Only one free replacement warranty transaction will be allowed per original battery purchase.

Please note PBS Batteries and its products will not be responsible for installation costs, loss of time or profits or other incidental or consequential damages that may occur.

PBS Battery make no other warranties, express or implied. We disclaim all other warranties, including, but not limited to, the implied warranties of merchantibility or fitness for a particular purpose.